Terms & Condition

1- MINI KAMI customization packages’ orders must be received at least 14 days prior to your event. All orders are processed upon verification of payment. Urgent order needs to contact us for another arrangement.


2- Confirmed order cannot be amended, cancelled and refunded.


3- Details filled in the order form cannot be amended once the order is confirmed.  Please triple check your order details before confirming the order.


4- Each item inside of the package is fixed and irreplaceable.


5- All design of label/sticker is according to the available template.


6- Colour of products may vary due to the lighting of the photograph, it may be turn out lighter or darker.


7- Extra charges on postage will be applied for East Malaysia and International orders. Postage also applied to all ala-carte items.


8- Once the dispatch confirmation is sent to you, your order is under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).


9- Clients will be contacted once there are any bounced parcels under their name.


10- Cost for re-delivery will be borne by the clients. We will bear the cost when it is deemed as an error of our part.


KAMI EVENT PLANNER reserves the right to make amendments to any of the above Terms & Conditions.

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